ModusTech Facet 500GB External Hard Drive Portable USB-C / USB 3.1 — 2.5-Inch Slim HDD for Backup, Gaming, PC, Mac, Laptop, PS4, Xbox, Smart TV (Black)

One big plus of this drive for me was that it works with a regular thunderbolt cable (the USB-C type), and not the proprietary cables that I’ve had to use with previous drives I’ve had. Unfortunately, the drive failed after a couple of months - Time Machine back-ups stopped! I tried re-formatting the drive but my iMac’s Disk First Aid would not complete this process - getting stuck every time on ‘creating the partition map’. So, why the five star review? Well, I got in touch with the supplier (via an Amazon link) and got an extraordinarily quick and helpful response with a number of suggested fixes, and a promise to replace the drive if they didn’t work. As it happened, one of the suggestions did work - re-formatting the drive in another Mac! It seems that the stricter USB initialisation protocols in newer Macs can occasionally cause drives to hang during initialisation. Of course, it would have been better if the drive hadn’t failed in the first place, but any hard drive you can buy has a risk of failure. The five stars are earned because of the exceptional after sales product support!

Great external HDD, good value too. I had an issue when Windows formatted it and partitioned it, it was only showing 18MB. Got it sorted within a couple of minutes. Its a Windows issue not a hardware issue. If you have this problem do a search online and you'll find an easy fix for it. So after sorting that, it connected, formatted and was up and running in no time. Connects fine, its very quiet, good weight for the size. Had it two weeks so far with no issues.

Value for money. Lighweight.

Purchased this to store and secure all my files from my PC, Laptop and Phone and to clear my PC of all my personal files and many, many thousands of pictures to free up space on my main PC and this does the job with ease, and after all that I still only used just over a 1/4 of the space on this hard drive, the transfer speed from PC to this hard drive took no time at all for my files, my pictures took a little longer, but was quick if you know what I mean, I just connected to PC via the USB and transferred and cleared my PC with ease and quickly, cable length could have been a little longer, but made it work anyway, the hard drive is very compacted and small takes up no space at all really, so all on all in my honest opinion would highly recommend.

Hard drive is as it says, compact, movable and easy to use. One of the cheapest on the market. I bought one in August which stopped working around 2 weeks ago, after emailing the team I was able to sort a replacement asap. Really kind members of staff who were more than happy to assist me, special mention to Esther. Would recommend to those who are on the go. Seems to be a UK company which I’m more than happy to support.

The initial hard drive failed due to a hardware issue. The customer service offered by modus tech was excellent they replied to my message promptly and immediately tried to rectify issue. Once it became clear it was a hardware issue a new hard drive was sent and arrived the very next day. The new unit is working perfectly

nice compact external disc. connected with no problem. it comes with an adaptive lead that can connect to USB A or USB C at one end, and USB C for the drive. very happy with the product and quick dispatch by the seller.

The included lead did not work and kept connecting/disconnecting repeatedly. I contacted the seller via the amazon site and they took their time responding, however the matter is now resolved.

Alles super Ok!

Super 👍

IT'S what I NEED amazing specs works so fast and still after months it's working so great. GUYS THIS IS THE DRIVE YOU NEED. 500 OR 1TB. GET THIS.

Funziona fa tutto quello che dovrebbe fare un hard disk

Bonjour Le produit reçu a été utilisé! En effet il a été partitionné en 3 parties § La capacité n'est pas de 320 mais 300 GO ! Le disque 4 fait 298,09 Go a été utilisé sous windows 7 Vendre de l'occasion pour du neuf n'est pas très cool pour le client qui le reçoit ! Regrets !