Why is the iG500 camera not connecting for the first?

1. Ensure the battery is charged, SD card (micro SD, up to 128GB) is compatible, and both SIM card with data and SD card are correctly inserted. 2. Try pressing the Reset button. Use the provided SIM or one from T-Mobile, AT&T, or Verizon.

In the application selecting the connection method there is a wifi option, why can't I connect via wifi?

The iG500 trail camera is a 4G camera and can only view images via a 4G network connection; the wifi option in the app is just a feature that comes with the program, and the iG500 only supports 4G connections.

Where should I watch the videos recorded by the iG500 camera?

The iG500 camera offers local storage via the SD card and cloud storage. Switch between storage options to view your videos. Ensure you're accessing the correct storage option to view your videos.

Why can't I watch live video and use cloud storage on my iG500 camera after using it for a while?

If the red and blue lights blink alternately at 2-second intervals, it indicates a SIM card issue, usually due to insufficient data. To fix this, select a data renewal plan and allow time for the app to process the update.

I have a problem with my camera, what can I do to fix it?

You can reach us at any time through the customer support in the app or through the official channels.

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iZEEKER Cellular Trail Camera with 360° Live Streaming, 2K Color Night Vision, Motion Activated, Solar Cellular Game Camera, IP65 Waterproof, No WiFi, Remote Access (4G SIM & SD Card Included)

Product ID: 632697300

Details

Brand
iZEEKER
Connectivity Technology
Wireless
Model Name
iG500

🎥2K HD live streaming

📡4G LTE connectivity

🔆360° solar-powered coverage

SAR 329

Duties & taxes included

In stock

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Description

🌿 Capture every wild moment in stunning 2K—no signal? No problem!

SEAMLESS 4 G LTE CONNECTION - Stay connected anywhere with automatic 4G signal detection and included SIM + 300MB trial data—no WiFi needed.
PANORAMIC 360 SOLAR POWER - Experience full 336° pan and 90° tilt with 4X zoom, powered continuously by a built-in battery and eco-friendly solar panel.
VERSATILE SECURITY SHARING - Use as a smart security camera with two-way audio, multi-user sharing, cloud or SD storage, and customizable PIR sensitivity.
STUNNING 2 K NIGHT DAY VISION - Capture crisp 2K videos with sound, plus dual night vision modes—color with white LEDs or stealthy no-glow infrared.
INSTANT REMOTE CONTROL ALERTS - Manage your camera and receive real-time motion notifications directly on your smartphone for ultimate wildlife or security monitoring.

The iZEEKER iG500 Cellular Trail Camera is a cutting-edge 4G LTE-enabled wildlife and security camera featuring 360° pan and tilt with 4X zoom, powered by a solar panel and built-in battery for continuous operation. It delivers crystal-clear 2K HD live streaming with dual night vision modes, motion-activated alerts, and remote smartphone control without relying on WiFi. Designed for rugged outdoor use with IP65 waterproofing, it includes a SIM card, 32GB SD card, and 300MB free data for the first month, making it the ultimate tool for professional-grade wildlife observation and remote property monitoring.

Specifications

ASIN	B0CYGSYLCC
Alert Type	Motion Only
Antenna Location	Wildlife Monitoring, Surveillance, Game and Hunting, Motion Detection, Outdoor and Indoor Security, Night Vision
Best Sellers Rank	#192,044 in Sports & Outdoors ( See Top 100 in Sports & Outdoors ) #417 in Hunting & Trail Cameras #22,728 in Hunting Equipment
Brand	iZEEKER
Built-In Media	◈ 1 x Positioning Sticker; 1 x Installation Bracket, ◈ 1 x Solar Panel; 1 x User Manual, ◈ 1 x USB Cable; 1 x Outdoor Mount, ◈ 1 x iG500 Trail Camera; 1 x SIM Card; 1 x Micro SD Card
Color	Gamouflaged
Compatible Devices	Smartphone, Tablet
Connectivity Protocol	Cellular
Connectivity Technology	Wireless
Controller Type	cellular
Customer Reviews	3.8 3.8 out of 5 stars (349)
Enclosure Material	IP65 Waterproof Material
Focus Type	Manual Focus
Form Factor	Dome
Frame Rate	15 frames_per_second
Indoor Outdoor Usage	Indoor, Outdoor
Installation Type	Screw In
Item Dimensions	5.83 x 4.33 x 5.43 inches
Item Type Name	Trail camera
Light Source	940nm Infrared LEDs
Manufacturer	iZEEKER
Memory Storage Capacity	500 GB
Model Name	iG500
Model Number	iG500
Mount Type	Tree Mount
Number of Channels	4
Number of Items	1
Optical Zoom	4 x
Other Special Features of the Product	Remote Phone Access, Solar Powered, PTZ Technology, 2K Live Streaming, Real-Time Alerts, No Glow Night Vision, 2-way Audio
Power Source	Solar Powered
Shape	Dome
Specific Uses For Product	360 Degree Coverage
UPC	850039826634
Unit Count	1 Count
Video Capture Format	MP4
Video Capture Resolution	2K
Waterproof Rating	IP65
Wattage	4 watts
Wireless Technology	Cellular

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