INTEO Red Light Therapy Mask for Face, 850nm NIR, Red/Blue LED Light Mask

I bought this because my wife informed me that she needed a red light therapy mask. That's pretty much the extent of my qualifications for reviewing the science behind it. What I can say is that she likes it and has been happy using it. The mask covers her face well, it's rechargeable so she isn't tethered to an outlet while using it, and having the different light modes gives her some options depending on what she's using it for. The controls are straightforward, and the whole thing has been easy enough to incorporate into her skincare routine without becoming a hassle. It's still too early for us to make any claims about long-term skin results, so I'm not going to pretend we witnessed ten years disappear from her face overnight. What matters right now is that she's actually using it consistently and enjoying it. Of course, buying one red light mask has now somehow resulted in us looking at full-size red light saunas. So apparently we're doing this now. Down the rabbit hole we go.

Works great but it stopped working

Edit: Review update. Unfortunately I cannot recommend this face mask any longer. Originally purchased in 2024, lasted 2 years. Says has lifetime warranty. I reached out to customer service and they did replace which was great. They asked for a positive review which i gave. But the 2nd face mask only lasted 2-3 months. Very disappointing, reached out again to customer service asking for another replacement since they clearly state on the product box lifetime warranty and no response after 3 attempts to contact them. Left me no choice but to warn potential customers, buyer beware there is NO LIFETIME WARRANTY on this item, they do NOT honor a lifetime warranty and don't even have courtesy to address emails/issues. I highly recommend purchasing elsewhere unless you don't mind wasting your money. XxxxxxLove this face mask, easy to wear and work. I use everyday and have noticed great results. Great customer support! Would recommend. Unfortunately after 2 yrs it stopped working. I contacted customer service and they responded very quickly and was able to send me a replacement. This product is high quality and I've noticed great results! Their customer service is awesome, they respond in timely manner and work hard to resolve any issues. Highly recommend this face mask!

Great product, feel like my skin is getting tighter as the days go by.

It broke in 3 months!!!! I can't believe it broke! The red light won't come on unless you hold the cords down the entire time. What a waste! Update 1 (27 April 2026): The seller promptly reached out to me offered to replace the product, stating that they stand by the quality of their product. To me, this is very telling - a bad unit here and there is inevitable, but making the customer whole is what's important and they are willing to do this. Will update again once I receive the replacement.

Bought it in January. It worked great. I felt like the red light was working! In June the cord started to go. It flickered off and on. Pretty disappointing. I did everything the instructions said about caring for the cord, not bending it certain ways and storing it. Hoping customer care can send a replacement or replacement cord. I would expect this to last longer than 6 months.

I bought this masks a year ago. After using it for a year, it's still going strong. I can tell a huge difference in my skin and my makeup when I use it. I definitely recommend. There are a lot of red light masks on the market. But this one is affordable, durable and it works great!

It worked well for about a year. The dust bag it came with is on the cheaper end and frayed easily. The straps on the side do move around a bit so it is not the sturdiest. After about a year the blue light stopped working and about 4 months after that the red light stopped working.

Stopped working after 3 uses. The worst purchase

I’m very disappointed. I waited a long time to finally receive this item, and it doesn’t work at all. I followed all the instructions to charge it, but the remote rattles as if something is broken, and the red light therapy light never turns on.

Used 5 times and now will not charge. I would like a refund and for this dispute to be resolved urgently

Don't buy, very poor quality. Stopped working after a month. It doesnt turn on anymore.

Bought as a Xmas gift, just opened and faulty. Remote rattles as something must be broken…