How can I troubleshoot if my dual monitors cannot achieve 4K@60Hz simultaneously?

This might be due to the bandwidth limitation of the laptop. You can take the following steps 1). Ensure that your laptops supports DP 1.4 first. 2). Lower your monitor's resolution or refresh rate. 3). Replace another high standard HDMI cable.

When I connect to more than 2 monitors with Mac, why do both monitors show the same image?

When 2 or 3 monitors are connected to Mac, the docking station can only support extending one monitor, and the other monitor can only copy the monitor you extended, which means it only supports AAAA or ABBB. Do NOT support differential display (ABCD)

Can the USB interface be connected to a wireless mouse? What is the operating distance?

The Logitech G602 wireless mouse needs to be used at a distance of about 0.8 meters when connected alone; when connected to a USB3.0 device at the same time, the mouse needs to be used at a distance of about 0.5 meters.

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UGREEN Revodok Pro 313 Docking Station Triple Display, 13-in-1 USB C Dock with Dual HDMI, DP, 10 Gbps USB-C and USB-A Data Ports, 100W PD, Ethernet, SD/TF, 3.5mm Audio for XPS, Thinkpad and More

Product ID: 577732441

Details

Brand
UGREEN
Colour
Gray
Compatible devices
Dell XPS with
Hardware interface
3.5mm Audio
Item weight
0.34 Kilograms
Number of ports
13

⚡100W Power Delivery

🔌13-in-1 versatile ports

🖥️Triple-monitor support

SAR 1096

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Description

🚀 Triple your screens, not your desk clutter!

POWER UP WITHOUT PAUSE - 100W USB-C Power Delivery keeps your laptop charged while powering all connected devices.
PLUG PLAY VERSATILITY - Compatible with XPS, ThinkPad, MacBook, and more — perfect for hybrid work setups.
ULTIMATE CONNECTIVITY HUB - 13 high-speed ports including dual HDMI, DP, USB-C & USB-A for seamless multitasking.
EXPAND YOUR VISUAL WORKSPACE - Supports triple external displays to elevate productivity and immersive workflows.
ROCK SOLID NETWORK STABILITY - Gigabit Ethernet port ensures ultra-reliable, lag-free wired internet for professional demands.

The UGREEN Revodok Pro 313 is a premium 13-in-1 USB-C docking station designed for professionals craving maximum connectivity. It supports triple external displays via dual HDMI and DisplayPort, delivers up to 100W power to your laptop, and offers ultra-fast 10Gbps data transfer across multiple USB-C and USB-A ports. With Ethernet, SD/TF card readers, and 3.5mm audio, it’s the all-in-one hub that transforms your workspace into a powerhouse of productivity.

Specifications

ASIN	B0C1Y8RPG7
Best Sellers Rank	77,155 in Computers & Accessories ( See Top 100 in Computers & Accessories ) 661 in Docking Stations
Brand Name	UGREEN
Colour	Gray
Compatible Devices	Dell XPS, Thinkpad, Laptops with USB-C port
Customer Reviews	4.0 4.0 out of 5 stars (377)
Global Trade Identification Number	06941876219780
Hardware Interface	3.5mm Audio, DisplayPort, Ethernet, HDMI, MicroSD, USB
Item Dimensions L x W x H	12.1L x 2.7W x 1.2H centimetres
Item Weight	0.34 Kilograms
Manufacturer	UGREEN
Manufacturer Part Number	15978
Minimum Required Operating System Version	Windows 7
Model Number	15978
Number of Items	13
Number of Packs	1
Number of Ports	13
Total HDMI Port	2
Total USB Ports	5
Wattage	100 watts

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SAR 1096

Duties & taxes included

In stock

Sold byAmazon KSADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to KSA.

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TrustScore 4.5 | 7,300+ reviews

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