The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid comes off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (include mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

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JOYMOOP Flat Mop System, Microfiber Mop and Bucket Set, White, Floor Cleaning for Home & Commercial Use, Wet Dry Mop for Hardwood Floors, Long Handle, Includes 5 Washable Pads

JOYMOOP Flat Mop System, Microfiber Mop and Bucket Set, White, Floor Cleaning for Home & Commercial Use, Wet Dry Mop for Hardwood Floors, Long Handle, Includes 5 Washable Pads

Product ID: 547631492

Details

Color
White
Material
Polypropylene
Handle Material
Stainless
Handle Type
Telescopic
Head Material
Microfiber

🌀360° mop rotation

💧6.5L dual-chamber bucket

📏Adjustable handle 26.5-60 in

SAR 368

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Description

🧼 Clean smarter, not harder — mop like a pro with JOYMOOP!

HANDS FREE HYGIENE - Dual-chamber bucket system lets you wash and dry the mop without touching dirty water—clean smarter, not harder.
SPACE SAVVY DESIGN - Compact mop and bucket set fits neatly in any corner, ideal for modern minimalist homes and busy professionals.
CUSTOMIZABLE COMFORT - Telescopic stainless steel handle extends up to 60 inches, perfect for any height or cleaning task.
EFFORTLESS 360 CLEANING - Reach every corner and under furniture with a mop head that spins freely for spotless floors.
SUSTAINABLE COST EFFECTIVE - Includes 5 washable microfiber pads with superior water absorption—replace every 1-2 months to keep your floors flawless.

The JOYMOOP Flat Mop System is a versatile, professional-grade cleaning solution featuring a 360° rotating microfiber mop head, an adjustable stainless steel handle extending from 26.5 to 60 inches, and a dual-chamber 6.5L bucket for hands-free washing and drying. Designed for both home and commercial use, it includes 5 washable microfiber pads and a compact design that saves space while delivering efficient, hygienic floor care.

Specifications

ASIN	B0C61VTZHH
Additional Features	360° Spin, Lightweight, Non-Slip Handle, Rust Resistant, Self-Wringing
Best Sellers Rank	#60 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #2 in Household Mop Buckets #2 in Commercial Mop Buckets
Brand Name	JOYMOOP
Color	M
Customer Reviews	4.3 out of 5 stars 55,484 Reviews
Handle Material	Plastic, Stainless Steel
Handle Type	Telescopic
Head Material	Microfiber
Included Components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 4 Extra Pads, 5 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Weight	4.8 pounds
Manufacturer	Jianmei
Manufacturer Part Number	24-D-5GB-JM
Material	Plastic, Stainless Steel
Material Type	Plastic, Stainless Steel
Model Number	24-D-5GB-JM
Set Name	Bucket #2124 + 60" Flat Mop + 5 Pads
Unit Count	1 Count
Volume	6.5 liters

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Great price for an authentic product. Fast international shipping too!

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SAR 368

Duties & taxes included

In stock

Sold byAmazon KSADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to KSA.

Secure transaction

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Join PRO →

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TrustScore 4.5 | 7,300+ reviews

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