Question 1

Got 2 scooters.1 stays Locked unless handlebar is unlocked ther other one pulls up easily while locked. Is it broken?

Accepted Answer

Step 1: Open handlebar clamp and raise to desired height
Step 2: With clamp *still open,* tighten clamp using No. 5 Allen Key (came in packet with instructions, thickest of keys)
Step 3: Finish by closing clamp-- if things are tight-enough, you'll feel the added compression as you close the clamp

That's it!  This is only something that needs to be done on occasion for using the handle at "in-between" heights.  Of course, please call us if you need any other help-- we have a toll-free telephone number, 888-236-5657, and are open Mon-Fri from 9am to 5pm Eastern Standard Time (EST).  Cheers!

Question 2

can this go on rough terrain?

Accepted Answer

Depends on what you mean by "rough terrain".  Having the two wheels on the front and them being spaced out does help this scooter stay more stable on bumpy or uneven surfaces. Medium to hard dirt paths can work but you can't drive this thing in deep sand.  Short grass, bumpy grounds like you might see in a park might be ok for a little ride but really this does much better on a paved surface.  Somewhat bumpy sidewalks or slightly rough paved surfaces shouldn't be a problem -- although if your child has to deal with that for a long time it might not be enjoyable.

Question 3

What material are the handlebars made of? i saw a prop 65 for bpa on the target website for this scooter and want to know which parts contain it.

Accepted Answer

The handlebars are rubber and do not contain BPA.

After confirming with the manufacturer, it is noted that plastic generally contains BPA (aka the plastic deck, or standing platform).  That said, our scooters are tested and have passed the BPA tests, as the plastic components of the scooter all contain less than 0.01, which is well below Europe standards of less than 0.1.  Due to Prop 65 in California, we are now required to put the notice on any product that contains any level of BPA, regardless if it passes standards or not.  Hopefully this insight helps-- namely, we can assure you that our scooters are very safe!

Question 4

Why cant we buy the foldable Maxi Deluxe with the light-up wheels??? You guys (Micro) should make it available or sell the light wheels separately

Accepted Answer

I bought exrea light up wheels with the scooter

ASIN	B07QV4QYY1
Age Range (Description)	Kid
Age Range Description	Kid
Best Sellers Rank	#401,222 in Toys & Games ( See Top 100 in Toys & Games ) #1,073 in Kids' Scooters
Brake Style	Rear Braking
Brand	Micro
Brand Name	Micro
Colour	Pink
Customer Reviews	4.7 out of 5 stars 3,467 Reviews
EU Spare Part Availability Duration	2 Years
Frame Material	Aluminium
Global Trade Identification Number	07630053523046
Grip Type	refer to description
Handlebar Type	Adjustable
Item Dimensions L x W x H	33L x 14W x 86.4H Centimeters
Item Type Name	Polyurethane
Item Weight	2.5 kg
Manufacturer	Micro Kickboard
Model Name	Maxi Deluxe LED
Number of Wheels	3
Other Special Features of the Product	Light Up Wheels, Lightweight
Product Dimensions	33L x 14W x 86.4H Centimeters
Recommended Uses For Product	Children's recreational transportation and mobility
Special Feature	Light Up Wheels, Lightweight
Suspension Type	Front Suspension
Unit Count	1 Count
Warranty Type	manufacturer's warranty
Weight Capacity Maximum	110 Pounds
Weight Limit	110 Pounds
Whats In The Box1 - Whats In The Box3	Scooter
Wheel Material	Polyurethane
Wheel Size	120 Millimetres
Wheel Type	Solid

Kickboard - Maxi Deluxe LED 3-Wheeled, Lean-to-Steer, Swiss-Designed Micro Scooter for Kids with LED Light-up Wheels, Ages 5-12 - Pink

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