How does one order replacement parts?

You can contact the manufacturer. I called them and they sent the necessary parts.

Does this device actually chill the water? Is ice required to use it?

It keeps the iced water very very cold around the knee pad. The tub doesn’t chill the water, the ice keeps water cold then it gets chilled as it goes thru the connecting tubes. This is an excellent machine. It helped inflammation for posting and pre knee surgery.

I am unable to extend timer past 30 minutes? How can I program to 90 mins?

If I remember correctly some models time our at 30 minutes. If you have the model that goes to 90, press the 30 minutes time 3 times. I’ll confirm that once I am home. It’s an amazing machine. I would not have made it through knee replacement without it.

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Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear – for Knee, Elbow, Shoulder, Back Pain, Swelling, Sprains, Injuries (Arctic Ice Clear) (with Universal Pad)

Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear – for Knee, Elbow, Shoulder, Back Pain, Swelling, Sprains, Injuries (Arctic Ice Clear) (with Universal Pad)

Product ID: 202388550

Details

Age Range (Description)
Adult
Brand
M PAIN
Number of Items
1
Special Feature
Reusable
Unit Count
1 Count

⏳Up to 6 hours consistent cooling with insulated tubing

🔇Whisper-quiet motor for discreet use

❄️12-quart capacity for extended cold therapy

SAR 1045

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Description

❄️ Chill Smarter, Recover Faster — The Ultimate Cold Therapy Upgrade

WHISPER QUIET PORTABLE - Compact design with a locking handle and silent motor lets you recover anywhere without disruption.
LEAKPROOF USER FRIENDLY - Snap-and-click insulated tubing ensures consistent temperature and hassle-free, mess-free use every time.
CUSTOMIZABLE COOLING EXPERIENCE - Five flow rate and timer settings plus precise temperature control (41°-68°F) tailor therapy to your unique needs.
EFFORTLESS ALL DAY COLD RELIEF - 12-quart reservoir delivers uninterrupted ice-cold therapy for up to 6 hours—no constant refills needed.
UNIVERSAL FIT TARGETED COMFORT - One-size-fits-all cold therapy pad with stretchy strap adapts seamlessly to knees, elbows, shoulders, and more.

The Circulating Cold Water Therapy Ice Machine Gen 2 by Arctic Ice Clear is a professional-grade, reusable cold therapy system designed for targeted pain relief and injury recovery. Featuring a 12-quart capacity, whisper-quiet motor, and insulated tubing that maintains consistent cold for up to 6 hours, it offers customizable flow and temperature settings. Its universal cold pad fits multiple body parts securely, making it ideal for post-surgery swelling, joint pain, and workout recovery. Portable and leakproof, this system redefines convenience and effectiveness in cold therapy.

Specifications

ASIN	B0872FD2NY
ASIN	B0872FD2NY
Additional Features	Reusable
Age Range Description	Adult
Best Sellers Rank	#99,854 in Health & Household ( See Top 100 in Health & Household ) #749 in Cold Packs
Brand Name	M PAIN MANAGEMENT TECHNOLOGIES
Color	White
Container Type	Pad
Customer Reviews	4.0 4.0 out of 5 stars (1,028)
Date First Available	May 7, 2018
Global Trade Identification Number	00854013008283
Item Dimensions	12 x 12 x 11 inches
Item Form	Wrap
Item Volume	384 fluid ounces
Item model number	CTUC2
Manufacturer	M PAIN MANAGEMENT TECHNOLOGIES
Manufacturer	M PAIN MANAGEMENT TECHNOLOGIES
Manufacturer Part Number	CTUC2
Material Type	Fabric (Material Not Explicitly Stated)
Model Number	CTUC2
Number of Items	1
Product Benefits	Injury Recovery,Soothing,Cold
Product Dimensions	12 x 12 x 11 inches; 9.25 pounds
Product Style	with Universal Pad
Size	1 Count (Pack of 1)
UPC	854013008283 790566636170
Unit Count	1 Count

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SAR 1045

Duties & taxes included

In stock

Sold byAmazon KSADelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to KSA.

Secure transaction

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Fast, free shipping, member pricing & priority support.

Join PRO →

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