How to Win Customers and Keep Them for Life, Revised Edition
Product ID: 110697784
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"A powerhouse, a classic."-- James B. Patterson *, bestselling novelist and former Chairman and Creative Director of J. Walter Thompson, U.S.A., Inc. "An invaluable, easy-to-follow blueprint for winning, serving and keeping customers...This book is a must for any business." -- Jere W. Thompson , President and CEO, The Southland Corporation Michael LeBoeuf , one of the nation's foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life. "I've always believed that it's a mistake to separate selling, managing and service from each other. How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results." -- Ed Flanagan , President, Sales Marketing Executives--Greater New York Review: Any one in business should read this book even if ... - Any one in business should read this book even if you are in sales or just thinking about starting a business. Review: Must read book - It helps you with business
| Best Sellers Rank | #311,023 in Books ( See Top 100 in Books ) #1,393 in Entrepreneurship (Books) #1,900 in Industries #12,064 in Analysis & Strategy |
| Customer Reviews | 4.8 out of 5 stars 75 Reviews |
Q**R
Any one in business should read this book even if ...
Any one in business should read this book even if you are in sales or just thinking about starting a business.
Y**V
Must read book
It helps you with business
T**N
This is a great read for anyone in sales or self employed
This is a great read for anyone in sales or self employed. I read it in about 3 hours then passed it on to my office receptionist! EVERYONE should read it. Some of it may not apply to you directly, but trust me; you will get an idea or two!
B**A
Five Stars
Good read
D**N
Put these easy and simple thoughts into motion and you will automatically ...
This is a must read (and reread) book for ANYONE in customer service. Put these easy and simple thoughts into motion and you will automatically become the best __________ in town. Buy it for all your employees (at least your team leaders) and watch your business grow!
Trustpilot
2 weeks ago
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