ARC-14S

I've had quite the journey with this unit! We live in a two story un-airconditioned house, and for years our summers have been miserable. After figuring out how to get a unit to work in one of our upstairs bedrooms (my office), we settled on this Whynter unit. It was easy enough to set up, and for the month that it ran, it kept our upstairs cool-ish. I wouldn't expect it to fully chill our upstairs as it is a big space, but it kept the temperature at a level where we were comfortable, which is a minor miracle. The unit is powerful and not overly loud. Now, the journey! After a month and a half our unit started making horrible noises, and it became clear something was very wrong. I worked with the support team, and eventually sent the unit back for replacement since we were in the warranty period. Jof, our Whynter rep, was very helpful and communicative. The only issue I had at first was that I didn't think I'd kept the box (we usually break them down quickly) and so figuring out how to ship this back seemed like a fools errand. Luckily my wife had stored it out of the way, and once I had it repackaged, it was easy to get it returned. My dearest advice, dear reader: SAVE THE BOX AND ALL OF THE SHIPPING MATERIAL FOR AS LONG AS YOU CAN! Seriously. If something goes wrong you're going to want this box in particular. It is NOT easy to find boxes online which would work to ship this unit. So thanks to eh Whynter team we're back up and running, and no longer dying from the summer heat!

We bought this air conditioner recently after our old one (from a different brand) stopped working. I'm very impressed with this one so far. We have it set up in our living room, which is open to the upstairs landing, and the AC does a great job keeping the room cool, even during heat waves. It's got a powerful fan, too, so it even keeps upstairs from getting as hot as it usually does. You can't avoid noise with an AC, but this one isn't terribly loud, and the window attachment where the tubes vent to the outside is nice and secure. Didn't take too long to set up, either. I'm very happy with this purchase overall.

I bought this unit because our home AC decided to take an unscheduled vacation, and I needed something to keep the master bedroom livable while we sort things out. I have to admit, this thing impressed me. It cooled our master bedroom and bathroom in under two hours, which honestly felt like some kind of wizardry considering the heat outside. The cooling performance is absolutely the star of the show. If your priority is “make this room cold and make it cold NOW,” this unit delivers. That said, I’m giving it 4 stars instead of 5 because this thing is not exactly subtle. It’s big. Like “small roommate who only communicates through fan noise” big. And yes, it’s loud. Not jet-engine loud, but definitely “you will raise the TV volume a few clicks” loud. For a permanent bedroom setup, it’s a bit too bulky for my taste. But for my future use in the garage woodworking shop? It’s going to be perfect. In fact, once it’s surrounded by saws and power tools, it may finally feel like it’s among its people. Overall: excellent cooling power, easy setup, and absolutely worth it if performance matters more than silence or compact size.

This portable AC unit is an absolute BEAST. I am extremely happy with it! Pros: 1. The main reason for buying an AC, how well does it cool, you ask? Absolutely fantastic! It easily puts out 30-35F colder output air than the ambient temp of the air in the room. Even outputting air lower than 32F, with no problem. The lowest I have seen it output was 27F when the room was at 61F and it has never frozen up on me. When the room is 90F it will easily output 60F, sometimes even lower temp air. All temps checked with a calibrated infrared thermometer. This is fantastic performance! With temps at 96F outside, it will easily keep my 375sqft upstairs room with vaulted ceilings at 75F, and that is WITH a computer system, including three monitors, and a server that all total around 750 watts, trying to make its job difficult! Great performance! That is the whole reason I bought this unit, since this upper story room gets really hot in the summer, even when the computers are not running, and that is where I have to work from home. To get this performance, I insulated the exhaust tube well, so heat does not radiate from it back into the room. It will not work as well if you don't do that. I doubt it could keep the room at 75F when it is 96F outside if the exhaust tube is not well insulated. On days that I know it is supposed to reach above 90F I turn on the AC early in the morning (8AM usually) at its lowest 61F setting, so it will get as cold as possible before the heat of the day, and basically let it run all day continuously, while I work, for it to keep it at 75F. If I don't turn it on early enough, it does struggle keeping it at 75F when it is 96F outside. But if I do as I explain above, starting it early, it will slowly creep up as the day gets really hot. But so far I have never had it go above 75F when I start it early in the morning, even when it is 96 outside (the hottest I have had to deal with, so far, since I bought the unit in July 31, 2021. I live in Orange County California for reference. And keep in mind this is with 750 watts of computer equipment heating the room all day as well. In comparison, I used to have a Soleus Air 14,000BTU unit with two hoses a few years ago. I thought it was decent, but not amazing. So when it broke I didn't bother replacing it. Well working from home because of COVID changed that, and I am so glad I bought this Whynter!! It is WAY better than my old unit. 2. Good noise levels for a portable AC. Quieter than the Soleus Air. On the highest fan setting, it is about as loud as a large box fan on medium settings. The fan is what makes the most noise on this unit. The compressor is quieter than the fan on its highest setting, so it doesn't really sound that much louder when the compressor is on. On the lower fan settings the compressor is louder than the fan. BUT there are some cons with the noise when it cycles if you are using this unit in your bedroom as you are sleeping. See the cons section below for more info on this. 3. I actually love that the air is blown upwards! Unlike a lot of reviews on here, who really dislike that. I have vaulted ceilings on the upper floors, and having the air blow up, will actually keep the room cooler and more even. It might take it longer to cool down a room on initial start-up, but it will keep the temps more even, and won't have to cycle as much when the air is blown up. Since hot air rises, the only way to cool the air efficiently above the height of the unit, is to blow the air up. My earlier Soleus Air could only blow the air horizontally, and it would be nice and cool down low, but at head level standing up it would be significantly warmer, and the room was never evenly cooled well. None of those problems with the upwards air from the Whynter. It keeps the whole room much more cool overall. If you need the cool air blown directly at you, use a fan. I do agree with other reviewers that it would be nice if the unit itself could have the output adjusted more. But I prefer it blowing up, so it is a non issue for me. 4. I like the looks a lot more than any other unit I have looked at. Cons: 1. I loved the AC's performance so much in my office that I bought another one for the bedroom. It is actually cheaper to run these than running my central air that is cooling the whole house, and instead just cool the rooms I am in. I hardly use my central AC anymore, and my electricity bill is much lower as a result. However in the bedroom, which is also around 375sqft, and vaulted ceilings, I ran into a problem that I didn't run into in my office, because it runs pretty much continuously in my office. When the temp in the bedroom reaches the AC temp settings, the unit shuts the compressor off, and runs the fan on the lowest setting for a while, and then shuts off the fan completely. This is terrible because the difference in noise levels is quite drastic when it comes back on, and it will wake you if you are using this at night while sleeping. But this is not even the worst. The worst is that it cycles the fan on and off, even when the temp is not high enough to trigger the compressor. And it does this a lot! Supposedly it does this to "sample the room temp" to see if it needs to turn on the compressor. I really dislike this, as the noise from off to the fan on is a big enough difference, like I said above, to wake people from sleeping. So even when the temp is low enough, it still cycles the fan on and off, a LOT! 2. This next bit is also mainly at night when trying to sleep. When it is hot enough, but not so hot that it needs to run continuously, it also cycles a lot when it reaches the set temp! And it is not that the unit is oversized for my needs. That is just how it is with this unit. Like I said it will keep a room at 75F on a day that is 96F, but it has to run pretty much continuously to do that, and you have to start it early, so it has a head start. Clearly it is not oversized for daytime use and the temps outside are above 80. The issue at night, when the temps outside are cooler: Say the temp outside at night is 75, and you have your temp set at 70F for sleeping (and by the way, the thermostat in the unit is very accurate! It matches my infrared thermometer reading exactly when it turns off. If it turns off when set to 70F, it really is 70F at that point! Impressive). When it reaches 70F it will shut off. But then it turns back on again at 71F! Only one degree warmer. This is too narrow of a working band. It should really be 2-3F in my opinion. Also, in my opinion, a perfect way to program this would be that if you have it set to 70, it would actually cool to 65, and then stop, and turn on again when it reaches 75. That would be perfect! I would rather be too cold than too hot. With such a narrow working band, this AC is oversized for a 375sqft room with vaulted ceilings and the temp outside is less than 80. With a wider working band of 2-3F, even when the temps are less than 80 outside, I think it would cycle longer, with less wear and tear on the compressor, and let people sleep better without the constant 5 minute cycling. That said, I would rather have too narrow of a working band, than too wide. A 5F band would be terrible too, as when you set your unit at 75 during the day, it would reach 80 before it would turn on again. That is too hot, and uncomfortable. Too wide of a working band also causes issues when your significant other is more sensitive to the cold. With a 5F working band, if you set it to 70, so that it won't go above 75, 70 might make people sensitive to cold feel too cold, while 75 might be borderline too hot for someone sensitive to the heat, like I am. Too wide is worse than too narrow, in my opinion. Anyway, the point of this long winded section, is that the ideal solution would be for the working band to be user adjustable! If you want it 1F, you can have that, and deal with the shorter cycles, but even temps. If you want it 5F you can have that, and have much longer cycles (probably better for the compressor), but deal with the wild temp swings. 1F cycles too much for my liking, and honestly it is my fear that it will wear out the compressor, more than just my comfort that makes me cringe when it starts cycling so often. But when combined with the issues I mentioned in Con #1, that it is very loud when it cycles, it is just too much to bear when trying to sleep. During the night when I set the unit much colder than during the day, I would be fine with a wider working band to keep the loud cycles down. On cool days or at night, I would set it to 5F wide and set the temp to 65 so it would never get above 70 for night. And on a cool day I would set it for 70 so it would never get above 75. During a hotter day, I would want a more narrow working band. The current 1F working band is fine! I can set it at 74, and it will never get above 75. And since a hotter day will take it longer to lower it one degree to 74 from 75. But if the working band had to be set and not be adjustable, I would rather it was set to 2F, or at most 3F, rather than the 1F it is set at from the factory. That would work better on cooler days or at night, with a bit less cycling, even though the temp swings would be greater. And it would be okay on hot days as well, when it will probably run continuously, anyway. So I have resorted to two options: Option A: Setting the unit to 61 when sleeping, so it won't cycle for a long while since it is set so low, and when it finally reaches 61 and starts to cycle every 5 minutes, it wakes me up, and I shut it off completely. Then I can sleep in peace until I get too hot at around 74F when sleeping, at which point the heat wakes me up. I am more sensitive to the heat when sleeping. That usually takes about 2-4 hours depending on how hot it is outside, and so when it wakes me up I turn it on again. It usually will cool from 74 to 61 in a couple hours, at which point the cycling wakes me up again, so I shut it off. And then I am usually good until I need to get up. This usually results in being woken up 2-4 times during the night, depending on how hot it is outside. Not that bad, as I usually get up at least once a night, anyway, to get a drink and go to the bathroom, etc. So when the AC wakes me up, I take care of things then. And I am good at falling right back asleep. Option B: If it is really hot, I start the AC about 2 hours before I go to bed. By the time I am ready to go to bed, it is usually at 61F, or at most around 63F. Then I can turn it off and fall asleep in nice cool comfort. But because it is a warmer night, and because I started it earlier, it will warm up earlier in the night, etc., and as a result I usually get woken up more in the night from being too hot, and I need to start the AC an extra time during the night. So this option results in the AC waking me up more times a night than Option A. Still not really a big deal, and the comfort of falling asleep in nice cool temps is worth it sometimes. But I really wish I could set the working band. This would solve this problem entirely. At night I would set the working band for 5F and set the temp to 68F. That way it would go up to 73F (not too hot to wake me up), and turn on, but take longer to get down to 68F. And cycle maybe every 20-30 minutes instead of every 5 minutes as it does now if I set it at 73F. Then during the day, when I don't care about being woken up, I could change the band to 1F or 2F, and be more comfortable with less drastic temp swings. It would be perfect! 3. The remote is pretty bad. My Soleus Air had basically the same functions on the remote, but what was nice about it was that it worked from really far away, and at wide angles. The Whynter remote has to be quite close, and you have to point it directly at it, and not to the side by much. Otherwise it won't work at all. Second, the Soleus Air remote was a two way remote. The unit could communicate back to the remote. That way if you changed settings on the unit itself, it would also update on the remote. The Whynter remote is one way only. From the remote only. If you change any settings on the unit, it will not update the remote. This can cause issues. If you have set the fan speed, the timers, or whatever on the unit, and then change the temp on the remote, all those settings are overwritten by whatever the remote was last set at for those settings. In other words, say you had turned down the fan on the unit, but had the fan on the highest on the remote last time you touched it. If you then use the remote to change the temp settings alone, the fan will kick up to high as well, even though you didn't want that, because that is what the remote has set in its memory. The Soleus Air communicates the settings on the unit to the remote first, and then the remote would send the temp change, so that no settings are overwritten. And vice versa. Nice feature the Soleus had. Also, in the 21st century it should be able to be controlled over WiFi from your iPhone or Apple watch! From anywhere. Even from outside your house. And the remote could work over WiFi as well. Then there would be no range or angle issues. Having an app would make it really easy to change the working band as described above as well, and enable all kinds of useful features. Like elaborate programmed timed behaviors. Like automatically setting it to 61 for two hours, and then turning it off for 3 hours, and then on again for 2 hours. That would also solve my sleeping issue, without needing to change the working band. Anyway, despite these cons, this AC is still wonderful for me. All I really care about is that is can cool really well, even on extremely hot days, and this unit definitely does this very well! Better than any other Portable AC that I have had, or seen others have. Others might not be able to deal with the cycling when trying to sleep, or not willing to resort to the options that I have resorted to. In which case, this Whynter might not be for you, despite how good it is! But if you are using it in a room other than the bedroom, it is absolutely fantastic for most people, I would think!

I couldn't be happier with this portable AC. I spent a lot of time researching different units before buying, and this one has exceeded my expectations. The dual-hose design makes a noticeable difference compared to single-hose models I've owned in the past. It cools my room quickly and keeps it comfortable even during the hottest days. It's also much quieter than I expected, especially on the lower fan setting, so it's not disruptive while sleeping or watching TV. Setup was straightforward, and I really appreciate the auto-evaporation feature since I haven't had to deal with draining water. The remote is easy to use, and having cooling, fan, and dehumidifier modes gives it plenty of flexibility. If you're on the fence because of the price, I'd say it's absolutely worth it. The performance, build quality, and cooling power make this one of the best portable AC units I've owned. Highly recommend!

Update: I had to send it back. Went to Lowes and got a lower BTU window unit. Easier install than getting the hoses set up in my windows with the Wynter. It did the job all summer. It will do, but I have to say, it does not blow air as cold or cool down the room as fast as the Wynter did. I did so much research before making this purchase. I learned way more than I ever wanted to know about portable and window ac units, amps the units pull, amps on a circuit, how to calculate amperage 2 hoses vs 1 hose, etc. This unit was rated highly, not only on Amazon but other websites and YouTube reviews. Long story short, I have the ac set up and running after way too many aggravating considerations, modifications and headaches. Good news is it cools my bedroom addition, that is not well insulated, beautifully. Larger footprint and sound are not an issue for me but it is pretty big and maybe 2x as loud as my air purifier? I like the white noise bc it is loud enough to drown out noises outside of the room, but not so loud I can't get to sleep. Now, the long story and multiple headaches. First hooked it up, kept tripping the breaker. In all my research on the product, I missed that they suggest the unit go on a dedicated circuit. Idk about you but my house is not wired with a bunch of, at least 15 Amp circuits (unit needs 11. something, lets round up to 12 amps) that can be dedicated to one appliance. Doesn't that kind of cancel out or at best, severely limit the portability? So, my not soon enough to be ex husband (Headache number 1) comes over, switches out the breaker to a 20 Amp, turns the unit on, texts me and says it's cooling. Great! Totally worth the headache of having to ask him for help, right? Um, no. I get home and only the fan is on. Turn the ac on, flips the breaker. Meanwhile, my favorite uncle got wind of my issue and is straight freaking out bc just changing out the breaker is a fire hazard. The Headache is all, "if you don't trust my electrician skills...." Not really bruh. You didn't even know how to test the ac my dude. Back to YouTube trying to make sure I don't burn the house down. It most definitely is a fire hazard because a 15a breaker uses 14 guage wire and the 20a uses 12 guage. You can't trust that just bc the wire guage at the breaker is 12 that 12 guage was run all the way to the outlet. So, without my xray vision spectacles, I have no way to know w/o ripping out walls or something. Hazard is because, if the various things plugged into that circuit go to pull more than 20 amps, any section ran and inspected for a 15 amp breaker could catch fire. Apparently, please dont take my word for it. Please consider consulting an actual electrician who probably doesn't want your house to burn down with you in it. Ok, what to do? Headache with his superior electrician skills, says only the bedroom is on that circuit. If I am not running anything else, it will be fine. Ok, make sure nothing else is running in the bedroom. Turn it back on flips the breaker and my son, in the room next to mine, yells out, "are you doing something mom?" Why? His whole pc gaming set up went off when the breaker tripped. Strike 2 for Headache's alleged "electrician skills." What to do? Check outlets and discover 2 of the 3 in my son's room are on the same circut. Locate, purchase, pick up a surge protector with a cord long enough to run all the way across his room to the outlet not on my room's circuit. Get that all set up, try again. Ac runs a while, it's cooling, no breakers are tripping! Perfect time to enjoy a nap in my properly air conditioned room! Settle in, get comfy, about to doze off....ac cuts off. Bad words are said, throw the sheet back go to get up and notice, there is a red light blinking on the unit. Look it up in the manual. Don't I remember something about that being missing from the manual from a review I read? Yep. Not there. Google to the rescue points to the drain tank being full. Why would the drain tank be full on my self-evaporation, no drain needed PORTABLE AC? Back to the manual. 2 possibilities, humidity is too high or loose wire. For humidity issue, disconnect intake hose from window frame so it is using air from the room, in my air conditioned, humidity controlled house. So, wait dual hose is better though, right? No time for that now. Drain the tank (not easy bc the drain is practically on the floor. And, I'm doing this by myself bc, remember, Headache doesn't live here, I hate asking for his help and now he is all weird bc my questions have apparently insulted his "electrician skills."). No worries. I am resourceful, find a collapsible bucket, tilt to drain. Try again. Not extremely humid in here, should be fine. No need to admit defeat to my makeshift, questionable electrician who wanted to know why I got that instead of a window unit and wondered how it drains (still appearing a bit cocky when I assured him I know condensers do whatever it is they do and water has to go somewhere but this unit is self-evaporating). Runs a while, turns off, red light flashing. Did this cycle with draining a few times...got old quick. Ok, not the humidity then. So, loose wire. Manual says contact customer service. Must be pretty common since it is in the troubleshooting guide. Reassured bc there is a warranty. I'll be hot flashing in a nice, cool, refreshing 68° instead of 80° in no time. Sent the email a week ago. No word yet as to what to do. Contact Amazon 3 days in, still in their 30 day return window but it took a hand truck to get in the house and the box is almost as tall as I am. Guess who I have to ask to help if I have to send this thing back? Yup, Headache to the rescue, full of smug, "I told you so," no doubt. Amazon did offer 30% discount, if I keep as is, which doesn't impact the warranty. I elected to wait to see if iI hear back from Wynter. Meanwhile, said self-evaporation, portable, dual hose unit on casters, is atop a strong acrylic storage box I had, with a child's stepstool cramed against it that is somehow keeping it from rolling so I can keep the plug open to drain it and empty the water about every 2 hours. 2 stars because it is running, cooling my room and Headache, the wanna be fire hazard creating electrician, doesn't know it is not evaporating properly...yet. Wynter, please email me. I will plan to update whatever inconvenience happens next. Cannot recommend as is and it pains me to say, but Headache may be right....the window unit may be the better option. At least it drains outside (I guess?).

09/04/2020: Waaaahhhh....it died tonight after 7 years, 1 month of providing us with lovely, cold air! Last night, it sounded like the bearings were going (DH tried to explain to me) so I ordered a replacement to have on hand. Coincidence? Was the poor thing dying and heard me order it's backup/replacement so it just relaxed and left us? I'm not kidding, less than one hour after ordering the new unit, it suddenly went quiet. :(. The timing sucks because the new one won't be here until next Sunday, so it's going to be a looooong, hooottttt weeeeeeek. Today was 114 and tomorrow is predicted to be only slightly cooler. Drat! UPDATE 07/10/2018: WORKING WONDERFULLY after five years in Los Angeles heat! We've been running it 24 hrs/day for 8 days in a row, set at 75 - temps hit 114 two days in a row, high 90s past three days... I LOVE THIS! I'm attaching the photos that I sent to Whynter to show the crud I'm talking about that I wanted (and did) clean and it now runs like new! Ahhh...cold air! UPDATE Aug. 1, 2016: FANTASTIC CUSTOMER SERVICE FROM WHYNTER!! Waah, four days ago my unit started behaving erratically. It actually felt like it was outputting heat from somewhere while cool air was still coming from the vents. The temperature of the "cooled" air had also been going up. Then, it began leaking water from the area where the back of the shell meets the bottom of the unit. The reservoir was nowhere near full, I'd already emptied it, but tipped it again and a very little bit came out while the unit was still leaking water profusely where I described. Weeeel, while I don't recommend this and my DH is an electronics guy, we took it apart to see what was going on. #1 The Intake air tube had sucked up two paper receipts that traveled down to the base and blocked 98% of the incoming air. I emailed Whynter asking for instructions on how to open the unit (after spending over an hour Googling and Youtubing for a service manual) and was blown away that I got a wonderful response that same Sunday! The CS rep not only sent me a direct link to an item I asked about, but they also included a document that had the exact information and visuals showing where the screws were. AMAZING CUSTOMER SERVICE. Once we found the hidden screws and then ran out to buy a ridiculously long screwdriver to access them, we got the shell off and found blankets of grey matter (ew) covering the fins/coils. Turns out the leak was coming from midway up the unit because the little drain there was clogged with ew and it was running down the inside. A thorough cleaning later, we're back up and running and cooling down. While working the room was 87.3 and it's now slowly cooling. The air temp coming out is now down to 64 from 85 a few minutes ago and will continue to fall hopefully to where it was a few days ago at 56 and very chilly. We set it at 77. Air is coming out at 56 - deeeelightful! SO, I wonder if some of complaints might be from a result of not performing basic maintenance like cleaning the freaking filter (I do it daily, I know where we live) and keeping on top of draining the unit. Some people also may not realize that the compressor STOPS when the reservoir is full and needs to be drained. The fan continues to run, but the air doesn't cool. The issue of the person blaming this unit for his melted outlet: isn't that usually caused by arcing within the outlet itself and has nothing to do with whatever is plugged into it? Inside the outlet, if the screw that holds a wire is loose, it can cause arcing and intense heat/fire. I've had the same outlet issue using my 4cup coffee maker. Look it up, google for melted outlet - NOT the fault of this unit. UPDATE Oct. 22, 2015: FANTASTIC! We have heat waves here over 100 and this keeps me cool. A bit on the noisy side, have to turn the TV up quite loud, but holycow - small price to pay for physical comfort. Remember to clean your filters and check the condensation to drain when needed. It does make a difference. SUGGESTION 1: make it easier to drain. I tilt the unit forward, slip in a sheetcake pan with newspapers, then a towel on top, then tile the unit backwards for it to drain. When nothing more comes out, I again tilt it forward so I can slide the pan out, then return the unit to upright. UPDATE Aug 30, 2013: Wheeee! We still love this air conditioner. On the window panel with holes for the tubes: The holes are quite close to each other than (I think) it would be better if they could be separated much more space. Having the hot air flowing OUT just a couple of inches next to the INtake doesn't make sense to me. I wish there was a way to have options of multiple holes or sliding adjustable (we could cover with plastic or cardboard or something). The unit in box is over 100 lbs. I suggest having a furniture mover or dolly ready to move it where you want until you get it out of the box, then the unit itself rolls. Cut the packing strips Open the top of the box to remove the shallow box that contains the window fitting, the hose fittings and the hoses. Lift the shipping box up off the unit. The unit inside is already upright. CHECK INSIDE ONE OF THE HOSES and you'll find the manual, remote control with battery, a carbon filter and instructions for installing the filter and a little bag of screws.

Update: Now that I've had this for more than a month, I want to set something right. My first review mentions the compressor not activating unless it I set the A/C unit 10 or more degrees lower than the room temp. That was true, however, It turns out that there was a cold air draft hitting the bottom of the unit, tricking the thermostat in to thinking that the room was colder than it actually was. so that was no fault of the A/C unit. I have since corrected that issue and now the unit is spot on accurate. I have a weather station beside the A/C and it confirms that whatever temperature I set the air conditioner to, it keeps the room exactly that temp. I now like this unit more than ever, as the rest of my house can reach 85°-90°, whichever room I have this in, stays as cool as I can tolerate. So, to summarize, I love this unit and absolutely recommend to anyone who needs a portable unit that this is a great option. If the need should arise for another in the future, I will not hesitate to purchase another Whynter Portable Air Conditioner. I've only had this for 3 days but so far it is working wonderfully for my needs. I bought it for my bedroom that is only about 175 square ft. I have central A.C. but it doesn't work very well especially on days >85 degrees. It was simple and quick to install the hoses in the window and it comes with everything one needs for basic installation. The air gets really cold and keeps the room at a comfortable temperature, A little lower than what is considered perfect room temp as I like it cooler on scorching days. A couple things I have learned that may help others are: 1) The vent on top doesn't do anything as far as aiming the air because there is about a 1-2inch gap in front of it. I know that it's like that so when the vent is down, the air can still blow out but it lets all of the air out of that gap and none really blows through the vent. To fix this, I filled that gap with weather stripping and it works perfectly. 2) Since there is a 5° cushion as explained in the manual, to keep my room at 70° - 71° requires me to set the A/C thermostat to 64° - 65° otherwise the compressor won't turn on until my room is really hot to me. and yes, I know that is more than 5° but I've been trying to get the optimal temp and settings for my comfort and have noticed that according to my digital thermometer that the compressor will not activate a lot of the times until my room temp is around 73 -74° and The A/C is set to 64-65°, so it's more like a 9-10° cushion. Finally, the quick start paper that explains how to run the hoses specifically states that to attach the end connectors to the hoses, you must turn clockwise but inside the manual, the exact same diagrams and explanation says to turn counter clockwise. The quick start guide is wrong, you must turn counter clockwise. None of the aforementioned things are what I consider problems just little things I've learned in a couple days and the A/C unit functions well and keeps me cool. Considering the cost, if it lasts several seasons, I will stay happy with my purchase and will definitely recommend. Should anything go wrong, I will update my review.

Excelente producto. Funciona muy bien, es silencioso y enfría las habitaciones rápidamente. El proveedor es uno de los mejores con los que he tratado en Amazon: responde de inmediato, resuelve tus dudas y supera las expectativas para garantizar tu satisfacción al 100%. Altamente recomendado.

Bought this unit to replace a 12,000 BTU window unit which got 'electrocuted' [fried]; electrical outlet burned out (wiring) leaving me with no air for a month. I'm in a dry boxed in apt facing the west, gets baked in the sun all day. Just received & installed the portable a/c tonight. So far I'm COLD (it's set at 72) on high fan it has a comfortable noise level, is MORE tolerable than the window unit & the operation hum isn't unpleasant (this building carries sound & vibrations cause it's so papery thin). The window a/c was much more hassle than this. It is a beast!! It's a big machine, but very manouverable, much more so than my 8,000 btu Frigidaire portable unit installed in my bedroom 2 years ago which is so annoying, has a jet engine whine & sounds like a mini bar fridge when it's cooling (constantly running!!). I am sincerely considering selling my smaller portable at some point & getting another Whynter (the 8,000 btu) for my bedroom!! 1 day delay in shipping (Purolator) due to the weight limit for their drivers. Only select persons can bring it up 2 flights of stairs (2 story walkup apt building). I was told they are authorized to leave it in the main foyer. I would've been STUCK (no dolly to haul it upstairs!) There was a slight pinging sound when I first started the unit, like something inside was loose. Oddly enough it lasted for about 2 mintues then nothing. I was worried something was loose, though it was solidly packed (inside a box with another box) This lasted almost 5 years. Began control panel malfunction after removing the drain plug for a routine draining (despite being self condensing they fill up with water & inevitably it shuts down the machine without much warning. A beeping & tiny red flashing light on the power button, STOP flashing on the digital display). Drained it again, started running again but the compressor ran continually causing it to freeze up. Plus it wouldn't switch formats (a/c to dehumidify to fan). After nonstop run arounds trying to diagnose & get it running as my apt was turning into a steam bath (30 F outside & 82 inside) I ultimately had to shove it in a corner & purchase a Frigidaire window unit. I had to go 11 days without air conditioning in some extreme heat due to all the malfeasance with the Whynter unit & can't get a technician, repairs or parts. I'd never again be talked into buying portable. It couldn't cool my apartment I was always uncomfortable & it certainly doesn't last!! I've had window units for 15+ years

Product arrived damaged, sold with US plug in 110v and 220V to EU plug adaptor. Product does not work when plugged with the provided adapter. Does not start at all. Requested a refund, waiting for shipping instructions as this is a very heavy product to return.

I had a Danby 11,000 BTU single hose unit. Since it was a single hose unit, it was not very efficient and I saw that by the amount of power it used for cooling. That included creating a gap below the window exhaust kit to allow for the outside air needed by the AC to compensate for the negative room air pressure it would create. And minimize the distance that the outside air had to travel. The Whynter 14,000 BTU has been set up at the bottom of the stairs to blow air up towards the bedrooms. The deflector on top of this unit blows the air high, so it works on getting some cool air upstairs, while at the same time, keeping the main floor cool. It is an open stairway. I have a smaller AC in one of the bedrooms upstairs, but it's not powerful enough to keep the entire upstairs cool. I added a little bit of foam board on the section where the slider is, to complete the seal, as well as foam weather strip tape on the main exhaust plate. I taped over the open screw holes in the window kit and put a towel over the exhaust hose for now to help insulate against heat. I have ordered Reflectix Spiral Duct Wrap, which will replace the towel. To monitor the power, I have a TP-Link HS110 wifi power outlet. The unit is as quiet as I would expect for this kind of unit and a little quieter than the Danby unit we replaced when the compressor is running. I bought the unit when it was at its lowest price this year, which is still higher than other brands. However, having a dual hose unit is really the way to go to prevent negative air pressure, which means the AC will draw outside air from somewhere. It isn't Energy Star, but the power it draws is reasonable for its size. The EER is 11.2. It would be nice if it had an auto fan setting that would have it run low when the compressor isn't running and then speed up once it kicks in. Overall, the Whynter AC units are highly rated and it is well worth it to buy when it is discounted. At $790 without discounts on Amazon.ca, it's too steep, when compared to $453 US, which is roughly $600 CA at current rates. Keep an eye on it being discounted and you will have a good buy. *** Update *** Since my initial review, I have added the Reflectix Spiral Duct Wrap to the exhaust hose and a small piece on the adjustable window slide. I also added two 8 inch x 25 feet of flexible duct with a blower in-between to get air to our master bedroom. I am very impressed, as it is now as cool in the bedroom as it is downstairs. This AC has had no issues with keeping our whole house cool and it's like we have central air in the bedroom, as you don't have the noise of the AC in there. I'm impressed that 14,000 BTU could cover close to 1000 sq ft of living space. Thank you to other reviewers for suggesting the Reflectix and putting a divider between the intake and exhaust on the outside. *** Update 2 *** This summer has been both hot and there has been an air quality statement due to forest fires in the area. So these past few weeks the windows have been closed and the AC has been running 24/7. I purchased the Antimicrobial Filter and used it along with Carbon Filter to keep the air clean in the house. I'm very glad I have this dual hose system, so that it isn't causing a negative pressure in the house. My allergies have been kept in check and the house has been an even temperature. One other thing I discovered is that the AC will come back on with the previous settings when I use the TP-Link Smart Plug to power it off and on. This way I can control it to go off at night and on in the morning when the nights are cool. This was an unexpected bonus.

This thing performs. Here's the deal: If you can fit a window AC unit, go that route. THey are way more efficient and they will save you money in the long run. This portable unit (and all other 14,000 BTU portable units) perform close to a 7,000 window unit. Now, as far as a portable unit goes, this one is fantastic! It came with everything it needs and long enough hoses to connect to where I wanted. It does have its flaws. Pros: Cools fast. 1 hour full blast dropped my 400sq. foot bedroom 10 degrees Celsius on a hot day. It works! Multiple speed fan. Great for cutting some noise... and I do mean SOME. Semi-directional vent 2 hose (big plus for the high flow of this unit) Carbon filter (we have smokers all around us in our apartment and the smell stopped with the carbon filter. If you have odd smells around you, pick up an extra one. One filter lasted the hot season). Cons: Loud. When it kicks in during the night, it wakes us up. When the warranty is up, I am taking it apart and seeing if I can sound proof it more. When the compressor kicks in, the fan goes up as well creating an even louder noise difference even with the fan set on 'low.' Then when the compressor shuts off, the fan goes back down to low again creating a large change in noise levels. Almost as bad as the unit turning on. The LCD screen does not dim at all. I have to cover it up with tape. I thought this would tick me off but really, not a big deal. Once the warranty is up, I will be disabling the light. Directional vents are pointed. You get the option of Up, More Up, Even More Up, or Uppest. Forward would have been nice. Negative pressure. This unit pumps a LOT of air (a good thing). Even with the 2nd hose, we were getting some negative pressure. In a sealed room, I was getting headaches until I added a small breath hole in the stripping of my bedroom door. This will not be a problem for most. 1-track response. I contacted Whynter about the LCD screen light, the negative pressure, and the noise. The responded about the Negative pressure and nothing else (a VERY bad habit of companies these days where they read the first item in an email, respond, and ignore the rest). I wrote back to ask about the other issues and never received a response. Their phones are always down. That is not to say there service is bad. In fact, they responded the first and only time within 3 hours of my morning email to them. Bottom Line: This is a unit I would get for a place that does not need silence. It is a very good unit and out performs most every other unit I've seen out there (and I have used many with a south-west exposure on the top floor of a condo building). I tried once, just to see, if it could cool my whole 1000sq foot place. It brought the temps down 2 or 3 degrees but it will not handle that size of a condo. If you are looking for an office AC unit or daytime use only unit, this is your machine!