Sharper Image Powerboost Pro+ Compact Hot & Cold Percussion Massager, Dual Temperature Node for Hot and Cold Therapy, 6 Speeds, 4 Accessories, Portable Athlete Recovery

I can't seem to contact the seller via the app. I received the item a month ago and the massage gun works generally except for the heat and cool attachment which worked once or twice but not since then and I think it came damaged. I want to know how the damaged part can be replaced but no luck in contacting seller

I bought SHARPER IMAGE Powerboost Pro Plus Hot and Cold Massager - Black last month. Unfortunately, the heating function was not working. I replaced it with the same. The replacement has no heating function to, and it works intermittently. thence my rating.

Amazing! Small, hot and cold ! Would definitely buy again.

Me encanta 10/10

Amazing massage gun don’t get me wrong it’s really light weight and packs a punch for it’s size, the battery also lasts a long time but my main purpose of purchase this over the others was the heat and cool function and unfortunately 2/2 have malfunctioned and will not heat or cool after 2 months of light use.

Es súper práctico y es excelente calidad lo uso para mi barbería y funciona muy bien además que le dura mucho su batería

UPDATE: I discovered soot or some other dirt on the contacts between the hot/cold head and the unit. Once I cleaned that off, it has been working like new. The overheat sensor must have been affected by the presence of the soot. I loved it for the first 2 months. then it started to shut off automatically after less than a minute. It is fully charged. I was travelling with for another month and found the problem got worse. No it stays on for a few seconds only! In the help info it mentions adjusting the auto-shutoff setting, but I don't see such a button my massager. I'm sad that I can not replace it, because I loved it so much