Question 1

When you heat the steam pack in water, does it saturate the pack or is there a protective cover on and just the inside material heated.

Accepted Answer

It does saturate the pack and it becomes very hot. There are tabs to help you lift it out of the water but we still use tongs to lift it out. We put it on a folded beach towel and wrap it up. Put on the area and let the heat seep in. you may have to add a layer of towel or take off a layer to get the right temperature. It really works miracles on muscle back pain. We bought a large pot at Goodwill to boil the hydrocollator in.

Question 2

I Look and looked for directions. What are the correct directions? Could not find the part about  water --nearly burned the cloth in the microwave!

Accepted Answer

Sorry you had a problem using your hydrocullator.   I've been using the neck version since about 1985 on most days for stiffness, tension, pain or headaches.  What I do is just store it submerged in water in a covered dutch-oven-type pot and leave it sitting on the stove.  I use it most mornings and I just turn on the burner until it boils--in about 7 min or so.   Then I lift it out of the hot water with a table knife in the loop and wrap it in a folded bath towel making about (4) thicknesses that cover both sides of the hydrocullator.   Then I place it around my neck, shifting it over my shoulders when it gets too hot on my skin (doing this multiple times until it's too cool or my time has run out).   When I replace it to the pot, I replenish the water level to completely submerge it.   
I used to store the cooled one in a plastic bag in the refrigerator.  This takes longer to heat on the stove and sometimes can suffer mold.   Stove-top is storage best.   
The directions I received with this latest one said for microwaving, submerge the whole hydrocullator in water in a microwave-proof container and heat until boiling (?) -- that's really no faster than the stove-top method.  But water is a must! 
I have burned up about (3) of these with water boiling away completely.   If parts burn up, I just cut away the fabric from one side of that one cell, rinse out all the clay there and kept using the rest of it as usual.   I like the neck size model because it can easily be used on other parts of the body as well.  
Hope this is helpful.   Enjoy your hydrocullator!

Question 3

How long the pad is?, what fabric is made of?, is this pad ''moist heat''?, is this pad heavy?i need it for reflex sympathetic dystrophy home therapy

Accepted Answer

The Chattanooga Hydrocollator HotPac, Neck Contour is 24" (61cm) long. This HotPac is an all natural product and is used for moist heat therapy for pain relief.

Question 4

I am interested in getting this, but I can't find a cover.  It is of no use if I can't put it in something.  Is there somewhere to get a cover?

Accepted Answer

I work at an outpatient physical therapy clinic that thanks to some regulation won't allow us to use the terry covers anymore. We just use several layers of dry towels (I usually use 3-4 towels folded in half on bottom & 2 in half on top) Works great & if it starts getting too hot just add another layer.

ASIN	B01ALJE8K2
ASIN	B01ALJE8K2
Age Range Description	Adult
Brand	Chattanooga
Country of Origin	USA
Country of Origin	USA
Customer Reviews	4.0 4.0 out of 5 stars (95)
Date First Available	2 July 2012
Is Discontinued By Manufacturer	No
Item Dimensions	19.1 x 17.8 x 2.5 Centimeters
Item Dimensions LxWxH	19.1 x 17.8 x 2.5 Centimeters
Item Weight	0.25 Pounds
Item Weight	113 g
Item model number	27619
Manufacturer	Chattanooga Hydrocollator
Manufacturer	Chattanooga Hydrocollator
Manufacturer Part Number	CH153HC02
Model number	27619
Number of Items	1
Product Dimensions	19.05 x 17.78 x 2.54 cm; 113.4 g
UPC	760921977781 048694010264 746122397719 048694010141 787734015103 731509503166 795186573706 048694430192 885560594301 888912162814 767644343350 689557668071 782794949016 888912162821 026244046628 767644687218 784922438577 772195637674 811032370029 048694010646 733657030648 733657257823 885565620173

Chattanooga Hydrocollator Packs - Half 5 x 12

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