ScoopFree Crystal Smart

I've been using this auto litter box for 2 weeks with 2 cats, and so far I am quite pleased. I have used the very expensive Litter Robot for about 5 years. I bought the newer Litter Robot Air 3 last year and it was nothing but a headache with its spinning ball constantly getting jammed. At $499, I was pretty unhappy that it was causing hassles. Worse yet, because of the jamming, 1 cat began pooping on the floor because the ball was upturned and she couldn't enter. I began looking for a non-spinning auto litter box for my 2 female cats quickly. 2 weeks in and the cats (ages 5 and 6) both adapted to the crystal litter fairly quickly with no real issue. 1 cat was a little unhappy with the feeling of the crystals underfoot, but I provided no other alternative so she had no choice than to use it. I did sprinkle a few tablespons of the old litter on top of the crystals. What I read in the reviews and agree with is letting the poop/pee sit for 25 mins before raking. My box sits in the garage which the cats access via a cat door. Amazingly the crystals make the urine dry up quickly when left the recommended 25 mins before raking. The poop also dessicates to dry. No smell after 2 weeks with 2 cats AT ALL. The Litter Robot stunk to holy hell inside the ball with a heavy ammonia smell. I did not buy the lid cover for this ScoopFree unit for that very reason. I believe my cats prefer an open litter box. I am hopeful I will get several years of usage from this ScoopFree litter box. And its 2/3 cheaper than the Litter Robot! As per the directions, it appears I will be on target for the throw away tray to last 25 days as stated. My cats are not heavy with urination. i have not felt the need to buy one of the Forever Trays. IF i can get close to 1 month on a toss away tray, I prefer this convenience. Amazon offers a 3-pack for under $50, so i am ok with that. Easier to deal with than lugging clump litter. So far so good.

It's an expensive start up but it's worth it. It's incredibly easy setup and change. Our 16 yr old cat took to it within a day. We get about 2 weeks out of the crystals box, not the month advertised but, again, worth it (she tends to pee a lot in the same spot so that's a big factor in the 2 wks i think) We bought the 6 pack of boxes which worked out to about $15 a box. Looking at the difference with litter the smell is almost non existent (get close enough ans you may get a whiff), there is no dust, she tracks a couple little crystals but nothing like littee, and IT CLEANS ITSELF! No scooping is worth the cost. Plus, the amount of litter we were buying, scooping, changing, smelling etc ends up being more than the crystals. Our cat is asthmatic so even the low dust arm and hammer was still dusty and even buying in bulk at box stores I really do think it's not that much more for the crystals (after the startup of course). I read lots of reviews and think a lot depends on your cat, their habits, etc. But overall despite the very few shortcomings (2 wks vs a month, it has a decent size footprint) it is worth not scooping and smelling cat litter.

Last purchased Jan 25, 2026 Size: Standard | Style: Smart (Wi-Fi) Uncovered These are pretty good units but don't bother for the additional $40 for the Wifi-smart connectivity. The circuitry chosen by the engineering team is flimsy and doesn't work well; e.g. mine was burnt out upon receipt -- the rest of the unit functions fine, though. I wish I had spent the additional $40 on some extra litter, it seems to be a worthless addition (tracking your pet's bathroom activity? remote cleaning initiation?, meh). The only other issue is that the unit is about 1/2 inch too long (or, perhaps the cabinet 1/2 inch too short?) for the Wayfair-brand housing that's supposed to cover up and hide this thing and make it look like a piece of furniture, may have been a communication issues between design and engineering teams between the two companies? Seems like a more quality, Based company could come up with a unit that includes exterior aesthetic appeal and perhaps a UV-C ozone tube light to nix smells and microbial growth, in a safe, cat-excluding fashion. Future revision design issue that remain: - cat tracking crystals about the house after use, occlusion of the electronic eye system results in the need of human manual intervention, odor and smell can get bad, a more old school # of uses annunciation system would be better, like beeping after 25 days or 25 days worth of raking cycles; this could be a 10 cent piezo beeper, not a Wifi-communication system.

The poop clumps onto the automated metal scraper. It’s huge and difficult to clean. The litter (required for the box) is very expensive and does not work well. It tends to smell. Whenever the automated scraper starts pushing the poop under the lid, it sometimes jams. Our cat also likes to play with the scraper when it starts moving, which can get litter and feces on the floor outside the box. We bought a much cheaper box with much cheaper litter. Both work better

If you are an older person with problems of Technology, grab your kids or grand kids to help you set this up on your phone other than that, it's easy peezy lemon squeezy to put together. Love the fact that it scoops for me and I don't have to worry each night to get that job done. I had no problem getting it all set up, but like I mentioned, the phone app was a bit harder for me. I love how it rakes the kitty litter and leaves it looking neat and clean. I followed the instructions and made sure to put some of my cats regular litter in the box so that it can try and get used to the new box. Also I kept the old litter box beside it and allowed it to get dirty but my cats were not using the new box until I just removed the old one and put a couple of their little dungs in there. Then they knew it was okay to use it. I have wanted one of these for a long time. It's worth every penny.

I love this product BUT after a few months, one of the times broke off, which means that there is a section of the box that isn’t being sifted. I’m not sure what to do about it because the box is still fine. It’s frustrating. It also has more odor than I would like and we two cats we have to change it every 2 weeks.

I am surprised by the bad reviews of this litter box. I have two cats, one large 15 lb cat and another 7lb cat. It took my largest cat some time to get used to crystal litter. However, I followed the recommendations they provided with this litterbox and it worked. I have had no issues with this litter box. The replacement disposable trays are pricey but it is a convenience I feel is worth it. You can also purchase the reusable tray and just empty it and replace the crystal litter if that works better for you. This gives me peace of mind that the litter box is always clean and I love that it gives me alerts if there is an issue. I also love that I can track usage. Again, this is pricey and it may not be for everyone. For me and my busy lifestyle, the convenience outweighs the cost.

Works as described. I returned my first one because the sensor did not always work. I returned it and exchanged for smart one, which was easy to set up. I plan on traveling and will need to use the rake when needed. My two cats took to the box and love to watch the raking, I just followed advice in manual. I believe the boxes will last two weeks just as mentioned in the manual. We are timing that with our garage collector. I suggest a camera be added to the smart box with the lid. I also purchased the lid separate. We have a male cat that likes to pee on top, the lid took care of that and the cats seem to love their privacy.

I bought another litter box from petsafe and returned and bought this instead. though this one is more expensive but this one works so much better. it was easy to setup and so far my cat is using it regularly without any problem. and I also like the count option and digital health tracker.

It’s a good product. I returned my plain scoopfree and upgraded to this connected one. It will not connect to my network no matter what I try. I am on a 2.4ghz network. My phone is connected to the same network. It just consistently fails and will not connect. I’m going to contact support and see what’s up and update my review. Until then 1 star due to the frustration this causes in getting set up. Updating my review. Customer service was great and quickly updated the app in the App Store to fix the issue.

What a difference from other Pooper Scoopers. I live in a converted RV Tiny home, and I wasn’t even expecting this box would be very quiet, which has been a welcome surprise. Since the box is in a locker space that has a catdoor to my bathroom on the inside, and a catdoor to the Catio on the outside, I need to move the Catio to access the box, so the electronically monitored version, eliminates the guessing. Also, this litter doesn’t require frequent topping up, every 2nd day with 2 cats with clumping litter, it only requires the changing of the litter. Since I have a bad back, the lightness and the less moving of the Catio to access the box, eliminates injuring my back. I purchased the matching tray, reducing the cost, and so much easier to clean compared to other automatics and other litters. The cost of the litter however is more expensive, but in my case, cheaper than a chiropractor, and far less and lighter waste to the dump, as there is no garbage service where I live.

not sure if I will keep this litter as I am unable to use the PetSafe application to follow my cat utilisation of the litter even when I am not home. I bought this litter as it had the remote utilisation if it doesn't t work I will return it and get the regular one or another one with the access to the application as this one cost me $ 287,50 and a regular one is $213. being quite used to having wi fi accessories I have never had this issue with an application. very disappointed as I have spent more than 1 hours with PetSafe support and they were unable to help me out. Anyone know or had the same issue pls let me know as to how you fixed it. awaiting for any help before I do sent it back

My cat took to this right away. The product is good and it’s convenient. The smart app is so basic it’s not worth the extra cost. It’s automatic, why do you need an app to trigger the rake? You don’t. 3 stars because of the unnecessary extra cost and not even close to enough litter to fill the box high enough for the rake to reach.